A collection of half-inebriated, non-sequitur rants and ramblings from the hellish mondane world of retail pharmacy.

Thursday, August 16, 2007

Simmer Down Ho

So my pharmacy is one of those that has a drive thru. I wasn't a real big fan of drive thrus in pharmacies when I first started. I came to realize that they also had their benefits and that they weren't that bad afterall. However, I knew that despite it not being so bad there would be some shit that came with it.

Up until today really the worst I've had was some stupid kids asking for fries with their with parent's order. Hahaha, real funny. I'm glad I went to school for as long as I did to get mocked by 7 year olds. Well, today some bitch decided to cross paths with me and she apparently woke up on the pissy side of the bed today.

Story goes like this. She was second in line in the drive thru. The customer in front of her had a fairly complex order. I had to return an item, fill a script, refill another, return another to stock, and so forth, and accordingly it took a while. Why? Because I am a professional and I take the time necessary to do my job correctly. I'm sure if McBitchy w/ cranky sauce was a prescription filling customer, she would appreciate the same kind of service. However, she is selfish, only looking out for herself, and she was not happy with how long she had to wait. (It wasn't all that long anyways) She verbalized her displeasure with the long wait. I refused to apologize. I simply said 'mmmhmm' to her gripes.

So, lesson of the day, the drive thru is a convenience. Its not fucking fast food. I am a pharmacist, not a high school dropout studying for the GED on my breaks while working at Burger King. Set aside enough time for your trip to the pharmacy that your day will not be a complete failure if you do not get your Valtrex within 2 minutes of walking into the store. Have the patience to let a healthcare professional take the necessary time to care for your fellow sister/neighbor who is ill and not make them feeled rushed and uncomfortable. When I am counseling my patients, your expectations of what timely service should be is certainly not on my mind.

Bottom line; be patient, calm down, you're not all that important.

4 Comments:

Anonymous Anonymous said...

The pharmacy which you work at has a drive through? Hope you won't mind me enquiring about it. We don't have drive-through pharmacies over here, so I don't have any information.

4:22 AM

 
Blogger Pharmer Mike said...

Yes! I'm so glad that you refused to apologize! I don't apologize for things that I cannot control either. I had a customer call from the drive thru before to ask what was taking so long. I promptly responded that I was busy answering ridiculous questions by phone and that was slowing me down. Then when she got to the window, I answered a phone call in her face and made her wait. When she complained about that, I reminded her that she caused the same thing to happen to someone else. I refuse to take shit from uneducated baby-mommas.

11:32 AM

 
Blogger Pharmer Mike said...

Yes! I'm so glad that you refused to apologize! I don't apologize for things that I cannot control either. I had a customer call from the drive thru before to ask what was taking so long. I promptly responded that I was busy answering ridiculous questions by phone and that was slowing me down. Then when she got to the window, I answered a phone call in her face and made her wait. When she complained about that, I reminded her that she caused the same thing to happen to someone else. I refuse to take shit from uneducated baby-mommas.

11:33 AM

 
Anonymous Anonymous said...

I hate retail.

Love your blog though!

Simmer Down Now! LOL!!!!

12:11 PM

 

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